Library services include but are not limited to:
·
Providing access to the information resources
you require to inform your research and the development of your submissions for assessment
·
Acquiring resources we don’t have upon request
from you
·
Assisting you to use the discovery
tools which provide access to the collections, including developing effective
search strategies and evaluating the resources you discover
·
Supporting you in managing the citations to
these information resources
·
Supporting you in accurately citing these
resources using the University’s approved referencing styles
·
Delivering basic IT support (e.g password
resets, using IT equipment such as copier/printers, configuring wireless
devices, etc)
·
Providing answers to frequently asked questions
in our AskUs service (now expanded to include questions about IT services and
Blackboard)
·
Developing video tutorials to show you how Library
services work in practice
·
Offering directional advice to you when you are
struggling to navigate on campus
·
Providing a welcoming environment in which
you can study on your own or collaboratively
Our service model is very simple one – if you need help
ask us and if we can’t help we will find out who can.
Services are provided in person, via email, over the phone
and online. The newly re-configured Library home page is the place to
start to access Library services and to access support in using these services.
Please get in touch with us to discuss how we can actively engage
with supporting support your learning and research (http://library.nd.edu.au/home/contact
).
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