Brand new FAQ!

The University Library is launching a new, dynamic FAQ page to make it even easier for you to find answers to the questions you need to know now. Want to know how much printing costs? Want to access the Wifi? Make the FAQ page your first stop for answers to common questions. Don’t see the right answer for you? Use the AskUs box to ask us directly, and we’ll get you the answer you need! See the FAQs now at http://library.nd.edu.au/home/faq 

Didn't find what you were looking for ?

An increasing volume of the resources that the Library makes available to you are online.  These online collections consist of a range of types of materials – eBooks, eJournals, streamed video, etc  – which is obtained from a range of different publishers.  Some of this content we own and some of it we lease. 

The leased materials are managed and controlled by the company who owns the content and they will make changes to this content over time.  This means that eBooks and eJournals can be withdrawn from collections with little advance notice and you may find that eBooks and eJournals that you have used in the past are no longer available to you.

 The Library can generally acquire these materials in other ways if you let us know that you need to use it.  Letting us know what you need access to is very simple.  From our website there is a link called ‘recommend a resource’ (it’s in the centre of the home page) which connects you to an online form where you can tell us what you want to access.  If the resource was available and is no longer add a note after the item’s title to point this out to us.

 Please feel free to use this recommendation service at any time as we are always looking for suggestions about how to best support your research.  Your recommendation will be forwarded to the relevant liaison librarian who will investigate the recommendation on your behalf.

 And if at any time you don’t find what you are looking for in the collections, whether online or on the shelves of one of the libraries, please ask at one of the library desks or contact us by phone or email.

Library eResources Temporarily Unavailable 24th April

This Saturday, the 24th April, the University's IT services staff will be performing essential network maintenance between the hours of 8am to 9am (WST).

During this time IT services will be completely unavailable, both internally across all campuses and externally. As a consequence staff and students off campus will be able to view the Library website but will not be able to access any associated services such as the Library Catalogue, the eResources (databases and eJournals) or the SuperSearch service.

We apologise in advance for any inconvenience this may cause.

Building a Better Library

The Library has distributed to students via email a document entitled 'University Library - Your Responsibilities'. The document outlines some behaviours we ask students to comply with while using the University Library as a way of ensuring that everybody is able to enjoy an environment that is comfortable and conducive to study and research. Please expect Library Staff to approach you if they believe you are not complying with 'Your Responsibilities'. I ask that you respect that the Library Staff are doing this on behalf of other customers and respond in a civil manner. I have sent this document out to all Library Staff and remind them of the power of our obligations to you. It is my expectation that every interaction you have with Library Staff, whether in person, via email or via phone, is one characterised by mutual respect.

The Library's service obligations to staff and students are explained in the document Library Service Charter.

'University Library - Your Responsibilities' will soon appear in individual libraries and on the Library Website.